Henry Garage Doors - Terms & Conditions

1.Introduction

Welcome to Henry Garage Doors (“we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern all garage door services we provide, including installation, repairs, maintenance, and emergency call-outs (“Services”).

By booking or using our Services, you (“Customer,” “you,” or “your”) agree to these Terms. Please read them carefully before confirming your appointment.

2. Service Requests and Scheduling

Booking

Service requests can be made through our website, phone, or email.

Once confirmed, we’ll provide an estimated timeframe and, where possible, a preliminary cost estimate.

Quotes and Inspections

Quotes are based on information provided at the time of booking and may change after on-site inspection.

The final price will always be discussed and approved before any work begins.

Scheduling

Appointments are arranged according to technician availability.

While we make every effort to arrive on time, delays may occur due to factors beyond our control (e.g. traffic or weather). We’ll notify you of any significant delay.

Access and Safety

You must ensure our technicians have safe and clear access to the property and work area.